Stamford Town Center caters to discriminating customers by offering a mix of retailers and services such as Williams-Sonoma, XXI Forever, Ross-Simons, J. Crew, and such restaurants as The Capital Grille, Mitchell's Fish Market, P.F. Chang's China Bistro, Kona Grill, California Pizza Kitchen, and Cosi. Other notable stores include Saks Fifth Avenue and Macy's and food court and Looney Tunes Children's Play Area on Level 7.
| Today's Hours: | 10:00 AM - 9:00 PM |
| Address: | 100 Greyrock Place, Stamford, CT 06901 |
| Phone Number: | (203) 324-0935 |
Located at 100 Greyrock Place in Stamford, the Stamford Town Center is one of America's super-regional shopping centers. Stamford Town Center has been serving the Fairfield County Area since its grand opening in 1982 and features over 100 fine shops and restaurants.
The Stamford Town Center Kids Club
Free membership is available to all children age 3 through Grade 6. Kids Club members receive invitations to special events, educational incentives, family health programs, store discounts, contests and more! Register your child today at Guest Services on Level 4 or visit the Kids Club Page.
Does the Stamford Town Center have a Kids Club?
The Stamford Town Center has a Kids Club open to children Age 3 - Grade 6. For more information on registering your child, visit customer service on Level 4, or visit our Kids Club Page.
Back to TopWhere can I buy parking cards and permits?
You can purchase a "Park Card" credit card in the Garage Office on Level 2 of The Stamford Town Center. The cards are priced at $5 each (3 hours for $0.50 and 4 hours for $0.75).
You can also purchase a Monthly Parking Permit from the Garage Office, at $65.00 per vehicle. All payments can be made in cash or by check. For more information, call the parking office at (203) 324-4478
Stamford Town Center mall-wide gift cards may be purchased at our Customer Service Center, located on Level 4, Center Court. American Express gift cards come in denominations of $25, $50 and $100. Stamford Town Center gift cards require a minimum balance of $20 and a maximum balance of $500. Both gift cards are valid at most of our fine restaurants, stores or services. Corporate orders are welcome.
Stamford Town Center accepts cash, corporate checks, Visa, MasterCard, Discover and American Express. Sorry, Stamford Town Center does not accept personal checks, and we cannot sell gift certificates over the telephone.
For more information about the Stamford Town Center Gift Card, visit our Gift Card page.
Back to TopFamily restrooms are located on Level 2 and Level 7.
Additional restrooms are located on Level 5 in the Saks Fifth Avenue wing, and on Level 7.
Level 4
Starbucks is located next to Brookstone across from the Customer Service.
Level 3
Gusnova Gelato and Wetzel's Pretzels
Plaza
P.F. Changs, The Capital Grille, Mitchell's Fish Market, Kona Grill, Cosi and California Pizza Kitchen are located in the Plaza which is accessible from both Level 4, Level 5 and Tresser Boulevard.
Level 7
Our new Food Court features an alternative to the Plaza Restaurants. Such new choices include Great Wraps, Sbarro, Sole Mex, Panda Express, Subway, Charley's Grilled Subs , Chicken Now and Ichiban Teriyaki.
Does the Stamford Town Center have a Play Area? The Stamford Town Center has a Warner Bros. Play area presented by Norwalk Hospital in the Level 7 Food Court. The Play Area features soft sculptures of The Looney Tunes Characters.
Back to TopPlease report any lost or found item to Information & Visitor Center representatives or to security officers.
Lost and Found items are held in the Security Office on Level 2 and can be claimed or reported by calling (203) 327-1076.
Where can I find Customer Service, and what are their hours?
The Customer Service Center is located on level 4 across from Saks Fifth Avenue.
Hours of Staffing:
Monday - Saturday 10am - 9pm
Sunday 11 - 6pm
Do you rent wheelchairs and strollers?
Yes, wheelchairs and strollers are available for no charge at the Customer Service Center on Level 4, in the Saks Fifth Avenue Wing.
Stamford Town Center, located in Stamford, CT, is currently seeking a full time Guest Services Manager to oversee the shopping center's Guest Services department. The primary goal of the position is to ensure that all guests receive a high level of quality service while visiting the shopping center. The Guest Services Manager will direct the day-to-day activities and development of 4-5 guest services personnel. The ideal applicant will possess a thorough knowledge of Stamford and the surrounding areas, as well as upcoming events, and will be able to handle all guest inquiries. Applicants must have 3-5 years of management experience.
Responsibilities:
Communication:
- Communicate effectively with mall management, tenants, and customers
- Establish a strong rapport with retailers and distribute information as necessary
- Act as a liaison between customers and mall management
- Attend all mall management team meetings
- Maintain awareness of issues pertinent to center and report as necessary
Team Leadership:
- Interview and hire staff
- Provide new employee training, as well as continued employee team training and evaluation
- Prepare staff meetings and provide minutes to supervisor and mall management staff
- Establish shifts and create a weekly work schedule for staff, making accommodations when necessary
- Resolve issues and administer discipline as needed
- Evaluate employees to improve performance
- Set team and individual performance goals
- Set goals for Guest Services Representatives and monitor and report results
- Promote and monitor operating policies
- Trouble shoot customer issues
- Drive Guest Services team to achieve a high level of customer service
Training:
- Provide ongoing training opportunities for all Guest Services Representatives
- Initiate training exercises and programs to elevate the knowledge of the Guest Services Representatives
Administrative:
- Accurately complete daily, weekly, and monthly reports and meet deadlines
- Daily reconciliation of gift card monies
- Create memos and informational pieces for staff
- Scheduling and payroll
Knowledge:
- Knowledge of shopping center stores and restaurants and their product lines
- Knowledge of the trade area surrounding the shopping center, including current events
- Knowledge of area hotels, restaurants, and transportation systems
Technical/Operations:
- Troubleshoot gift card and Ticketmaster programs and maintain equipment
- Maintain copy and fax machine where applicable
- Knowledge of telephone system, and radios where applicable
- Inspection of strollers and wheelchairs for safe and proper operation
Marketing:
- Support mall marketing initiatives
- Manage Guest Services staff participation in promotional activities
- Manage day to day operations of shopping center gift card and Ticketmaster programs, including corporate orders as necessary
The Guest Services Manager must be available for a variety of shifts, including a mix of days, nights, and weekends. This position offers a salary of $18.00 per hour, as well as a competitive benefits package.
Please fax resume and letter of interest to (616) 825-5987, or submit via e-mail to courtney@infoplaceusa.com.
You can purchase a "Park Card" credit cards in the Garage Office on Level 2 of The Stamford Town Center. The cards are priced at $5 each (3 hours for $0.50 and 4 hours for $0.75).
You can also purchase a Monthly Parking Permit from the Garage Office, at $65.00 per vehicle. All payments can be made in cash or by check. For more information, call the parking office at (203)324-4478.
