Employment


Love shopping at our center?  Love working here too!

Whether looking for a position with the center or one of our leading retailers, please check back often as positions are updated frequently.

Retail Employment


Art of Shaving, The

Sales Associate (Shaving Specialist)/Part Time Posted Apr 28th

Summary
Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.

 

Responsibilities
• Provide welcoming and knowledgeable customer service
• Responsible for meeting individual sales plan
• Responsible for tracking and reporting individual performance
• Responsible for opening Store/Key Holder
• Responsible for closing of store including end of day cash and credit card reporting
• Responsible for managing Barber Spa appointment book (where services are available)
• Perform merchandising duties including replenishment of stock throughout shift
• Assist in cleaning and maintenance of store as needed
• Responsible for operating cash register
• Perform duties as assigned by Store Manager
• Observe and monitor loss prevention

 

Competencies
• Customer Service – Welcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values.
• Records- Tracks sales metrics using Gold Standard forms
• Safety- Maintain safety standards in the store.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

 

Qualifications
• Upscale retail experience
• Proven sales record
• Responsive and attentive customer service skills
• Enthusiastic, motivated, team player
• Exceptional written and verbal communication skills
• Proficient with current computer technologies

 

Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

Apply online.


Art of Shaving, The

Sales Associate (Shaving Specialist)/Full Time Posted Apr 28th

Summary
Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.


Responsibilities
• Provide welcoming and knowledgeable customer service
• Responsible for meeting individual sales plan
• Responsible for tracking and reporting individual performance
• Responsible for opening Store/Key Holder
• Responsible for closing of store including end of day cash and credit card reporting
• Responsible for managing Barber Spa appointment book (where services are available)
• Perform merchandising duties including replenishment of stock throughout shift
• Assist in cleaning and maintenance of store as needed
• Responsible for operating cash register
• Perform duties as assigned by Store Manager
• Observe and monitor loss prevention


Competencies
• Customer Service – Welcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Organizational Support - Follows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values.
• Records- Tracks sales metrics using Gold Standard forms
• Safety- Maintain safety standards in the store.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.


Qualifications
• Upscale retail experience
• Proven sales record
• Responsive and attentive customer service skills
• Enthusiastic, motivated, team player
• Exceptional written and verbal communication skills
• Proficient with current computer technologies

Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

Apply online.


White House|Black Market

Sales Associate/Full Time Posted Apr 27th

The Support Associate is responsible for performing various functions that support the sales operations of the stores including, POS transactions, merchandise handling, stock processing, and stockroom organization. Receives, stores, and replenishes sales floor merchandise and stocks merchandise. May periodically work sales floor.

 

FUNCTIONAL RESPONSIBILITIES:
1. Performs various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money.
2. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on policies regarding payment and exchanges, and security practices.
3. Participates in pricing changes and mark-downs; presents merchandise according to pricing and visual standards and direction.
4. Greets and assists customers; responds to customer inquiries and complaints in a professional and timely manner; resolves customer questions/concerns to their satisfaction. Resolve customer questions/concerns to their satisfaction; keeps abreast of guiding principles and POS system changes.
5. Processes freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
6. Ensures new products are properly merchandised and represented in a timely manner.
7. Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
8. Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
9. Other duties as assigned/required.

 

QUALIFICATIONS:

1. Must be 18 years of age or older
2. High school diploma or equivalent
3. Previous stock or cashier experience preferred
4. Excellent communication skills
5. Excellent customer service skills
6. Strong organizational skills and ability to multi-task in a fast-paced environment
7. Must be able to work the majority of the shift standing
8. Ability to work quickly and within strict timelines
9. Ability to demonstrate teamwork
10. Exposure to visual merchandising and product placement techniques desired
11. Communicate with customers, Associates, and Management; wear / communicate with headset; stand and maneuver around sales floor and stockroom; operate register; lift and carry 30 pounds; hang / fold merchandise; climb, reach, push / pull, and clean
12. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Apply online.


White House|Black Market

Sales Lead/Full Time Posted Apr 27th

The Sales Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions

 

FUNCTIONAL RESPONSIBILITIES:
1. Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
2. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
3. Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
4. Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
5. Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
6. Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
7. Supports and administers receipt and dispatch of inventory and supplies according to company policy.
8. Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
9. Builds and maintains a solid customer following through clienteling and wardrobing
10. Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
11. Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
12. Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
13. Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
14. Other duties as assigned/required.

 

QUALIFICATIONS:
1. Must be 18 years of age or older
2. High school diploma or equivalent
3. Minimum 3 years prior retail or sales management experience preferred
4. Excellent communication, verbal and written skills
5. Able to travel to stores throughout the district
6. Excellent customer service skills
7. Knowledge of administrative aspects of store operations
8. Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hand / fold merchandise, climbing, reaching, pushing / pulling
9. Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Apply online.


Swarovski

Sales Ambassadors/Part Time Posted Apr 21st

Do you love adding sparkle to People's Everyday lives? Swarovski is always looking for Fashion Focused & Talented Sales Ambassadors.  They have exciting part time and seasonal opportunities. Great compensation, benefits, growth opportunities, & employee discount.  

Interested candidates can send their resume & contact info to Natashia.Saunders@swarovski.com


Aerosoles

Second Assistant Store Manager/Part Time Posted Apr 16th

Responsibilities:

Business Acumen
-Drive Top Line sales to achieve and exceed financial plan
-Assist the Store Manager in controlling the P&L
-Assist in setting and monitoring store goals (individual, daily and weekly)
-Assist in managing selling expense to budget
-Ensure all funds and merchandise are handled according to Company policy and procedure
-Assist the Store Manager in the scheduling of 12 shoe parties a year
-Effectively manage clearance merchandise
-Assist in effectively marketing externally to build their business

Customer Experience
-Provide an exceptional customer service experience to all customers
-Properly zone store for optimum selling and customer experience
-Serve as product knowledge expert to educate customers and associates including Focus Styles and Technology
-Successfully model the Company values; hold Associates accountable to do the same.
-Teach and reinforce with all Associates exceptional customer service through Customer Experience
-Drive VIP enrollment to enhance brand loyalty

Operations
-Function as the Store Manager’s partner is all store matters. Serve as the manager on duty in the absence of the Store Manager
-Communicate with Store Manager and District Manager on issues of importance
-Maintain the highest standards in store operations in relation to the Policy and Procedures manual
-Assist the Store Manager in creating the store schedule and revise as necessary to align with selling expense and productivity
-Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store
-Execute merchandise displays and visuals to enhance the Brand
-Ensure drags are returned to their appropriate place in the stockroom
-Assist in placing supply orders and monitoring inventory levels

Associate Management and Development
-Assist in recruiting candidates to work in the store. Recommend top candidates to the Store Manager
-Assist in the training and coaching of the staff to ensure bench strength, career paths and succession.
-Conduct chat-ins and chat-outs to ensure all Associates are updated on daily Company and store communications
-Assist in holding all Associates accountable to Aerosoles’ policies and procedures through coaching/counseling, coaching moments and on-going feedback
-Effectively manage time for self and Associates.

Qualifications:
-High school diploma or equivalent
-2 – 3 years prior retail experience; 1 year prior supervisory experience preferred
-Excellent communication skills, both written and verbal
-Strong interpersonal skills
-Ability to apply retail math principles
-Excellent computer skills and ability to use a POS system
-High level of initiative and accountability
-Proven ability to prioritize multiple initiatives
-Detail oriented; consistently meets deadlines
-Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently

Apply online or in-store


Aerosoles

Key Holder/Part Time Posted Apr 16th

Responsibilities:


Business Acumen
-Drive Top Line sales to achieve and exceed financial plan
-Assist in monitoring store goals (individual, daily and weekly)
-Ensure all funds and merchandise are handled according to Company policy and procedure
-Assist in the scheduling of 12 shoe parties a year
-Effectively manage merchandise
-Assist in managing selling expense to budget

Customer Experience
-Provide an exceptional customer service experience to all customers
-Properly zone store for optimum selling and customer experience
-Serve as product knowledge expert to educate customers and associates including Focus Styles and Technology
-Successfully model the Company values; hold Associates accountable to do the same.
-Serve as a role model to all Associates for exceptional customer service through Customer Experience
-Drive VIP enrollment to enhance brand loyalty

Operations
-Serve as the manager on duty in the absence of the Store Manager, First Assistant Manager and Second Assistant Manager
-Communicate with Store Manager, Assistant Manager and Second Assistant on areas of importance
-Conduct chat-ins and chat-outs to ensure all Associates are updated on daily Company and store communications
-Maintain the highest standards in store operations in relation to the Policy and Procedures manual
-Partner with store Associates to ensure the neatness, maintenance and cleanliness of the store
-Assist with the execution of merchandise displays and visuals to enhance the Brand
-Ensure drags are returned to their appropriate place in the stockroom
-Effectively manage time for self and Associates

Qualifications:
-High school diploma or equivalent
-1-2 years prior retail experience
-Excellent communication skills, both written and verbal
-Strong interpersonal skills
-Ability to apply retail math principles
-Excellent computer skills and ability to use a POS system
-High level of initiative and accountability
-Proven ability to prioritize multiple initiatives
-Detail oriented; consistently meets deadlines
-Ability to lift 30 lbs, pushing, pulling, bending and stretching frequently

Apply online or in-store


Art of Shaving, The

Store Manager/Full Time Posted Apr 16th

Summary

Manage a men’s high grooming end retail store engaged in selling by performing the following duties personally or through staff.

Responsibilities

-Plan and prepare work schedules and assign employees to specific duties.
-Drive sales for products and services to customers.
-Maintain in-store merchandising standards to increase store profitability.
-Support sales promotion initiatives and activities and prepare, or direct team preparing, merchandise displays.
-Supervise employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for accountant, or performs work of subordinates, as needed.
-Communicate and track employee goals.
-Effectively track and report sales performance for entire store.
-Conduct on site training at the store level.
-Actively recruit to minimize open positions in the store.
-Coach individual performance and motivate team.
-Provide on-site training as needed.
-Ensure accurate inventory levels to reduce shrink and improve the customer experience.
-Ensure compliance of employees with established security, sales, and record-keeping procedures and practices.
-Respond to customer's complaints or inquiries.
-Lock and secure store.
-Ensure timeliness of store opening/closing.
-Additional/other duties may be assigned as needed.

 

Qualifications:

-10+ years of previous retail experience; 3 years minimum in management role.
-Successful track record for high volume business growth and bottom line results
-Proficient with Microsoft Office, email and other current technologies
-College degree preferred

 

Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

E-mail your resume and qualifications to droman@theartofshaving.com to apply


Aerosoles

Sales Associate/Part Time Posted Apr 16th

Responsibilities:

Business Acumen
-Drive Top Line sales to achieve and exceed personal and store goals
-Ensure all funds and merchandise are handled according to Company policy and procedure
-Assist in the scheduling of 12 shoe parties a year
-Effectively manage merchandise

Customer Experience
-Ensure optimal customer service and brand recognition through the Customer Experience
-Serve as product knowledge expert to educate customers including Focus Styles and Technology
-Successfully model the Company values
-Drive VIP enrollment to enhance brand loyalty

Operations
-Assist in merchandising, display maintenance, and visual changes to enhance the Brand
-Assist in replenishing floor stock
-Ensure the neatness, maintenance and cleanliness of the store
-Ensure drags are returned to their appropriate place in the stockroom

Qualifications:
-High school diploma or equivalent
-6-12 months years prior retail experience
-Excellent communication skills, both written and verbal
-Strong interpersonal skills
-Ability to apply retail math principles
-Excellent computer skills and ability to use a POS system
-Proven ability to be flexible and adapt to the needs of the business
-Detail oriented; consistently meets deadlines
-Must be able to lift 30 lbs, pushing, pulling, bending and stretching frequently

Apply online or in-store.


P.F. Chang's China Bistro

Multiple Open Positions/Part Time Posted Apr 16th

P.F. Chang's China Bistro has multiple positions open for hire. They include:

Culinary side: Wok Cook, Line Cook, Restaurant Prep, Prep Cook, Pantry/Dim Sum, Dishwasher

Hospitality side: Server, Busser, Food Runner, Host/Hostess, Takeout Server

 

When you work in the front of the house at P.F. Chang’s, you help make the guest experience truly extraordinary. If you think you can deliver exceptional service, join P.F. Chang's.


Job Requirements
• Must be able to work nights, weekends and holidays
• Great Attitude - our jobs aren't easy, but with the right attitude, you can grow your way into a rewarding career
• Reliability - if one teammate fails to do their part, the system doesn't work at full capacity
• Ownership - we want you to own your role on the team - our guests will continue to come back if everyone on our team owns their responsibility to the team
• Ability to succeed in a fast-paced, high-pressure environment

 

Advancement Opportunities * Fun, Energetic Work Environment * Continued Training * Great Pay

Apply Today! Please apply in person Monday-Thursday, from 2pm – 4pm or online at jobs.pfchangs.com and search under Connecticut: Stamford


Bath & Body Works

Sales Associate/Part Time Posted Apr 8th

This position will help support a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences.

  • Builds customer loyalty by converting customer relationship marketing and customer capture
  • Maintains awareness of all sales, promotions and applicable ringing procedures

Qualifications:

  • Possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers
  • Demonstrates ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
  • Flexibility to work varying shifts, including nights and weekends

Visit the store to apply


Bath & Body Works

Sales Leader (Management)/Part Time Posted Apr 8th

This position is responsible for:

  • Leading customer experience efforts
  • Selling merchandise
  • Leading sales floor coverage
  • Maintaining a selling focus in the absence of the store manager and co-manager
  • Supporting all aspects of visual presentation and operations, including opening and closing routines

Qualifications:

  • Proven ability to successfully lead a sales team; viewed as a leader among peers
  • Demonstrates sales accountability
  • Minimum of 6 months customer service experience
  • Ability to effectively communicate with clients, peers, and supervisors
  • Ability for varied shifts including weekend, closing and holiday shifts
  • Supervisory experience preferred

Visit the store to apply


Ann Taylor

Sales Lead/Full Time Posted Apr 8th

Position Overview:
Responsibilities will include: Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Soles Lead will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action , hiring, and terminating associates).

Primary Responsibilities / Accountabilities:

  • Embraces Ann Taylor company values & sets an example through his/her behaviors
  • Responsible for compliance with all ANN INC. practices and procedures
  • Additional responsibilities as assigned by the Store Manager or Co-Manager


Sales Lead Responsibilities
In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Sales Lead is responsible for supporting the Store Manager and Co-Manager in overseeing the operational functioning of the store including , but not limited to:

  • Supporting the business strategy & adjusting to effectively reach goals
  • Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities- Assuming the MOD role when Store Manager / Co-Manager is not on the floor
  • Utilizing tools to ensure a client-focused team environment
  • Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates
  • Coaching Associates "in the moment" on client interactions & performance to maximize productivity & capture client opportunities
  • Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening /closing registers, opening checklists, bank deposits , filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipments
  • Assuming PIN and signature privileges for register functions requiring approval
  • Utilizing reports to make effective merchandising decisions & style the store to Division standards
  • Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP's)
  • Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately
  • Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines
  • Reports to work as scheduled; records time worked accurately by using ANN INC.'s Time and Attendance system; remains flexible to the needs of the business
  • Embraces fashion, understands current market trends and is able to articulate them using ANN INC. interpretations in every client interaction. Represents the brand by adhering to ANN INC.'s dress code guidelines
  • Treats others fairly and with respect, valuing differences

Requirements and Qualifications:

  • High School diploma or GED
  • Minimum of six months sales associate experience with Ann Inc. or equivalent experience with another retailer in a position of sales associate or higher

 

Visit anntaylor.com/careers to apply


Saks Fifth Avenue OFF 5TH

Multiple Positions Available/Part Time & Full Time Posted Apr 8th

Saks Fifth Avenue OFF 5TH is looking for individuals with a passion for selling and creating a great customer experience in their store, opening summer 2015.

 

Open positions include Selling & Service Associates and Merchandise Team Associates.

 

To apply online, please follow the process detailed below:


  • Apply on-line at www.careersatsaks.com
  • Select ‘Job Search’
  • Select ‘Stores OFF5TH’ for Division
  • Select ‘Connecticut’ for the State
  • Select ‘Stamford’ for City
  • Complete both the Profile and the Application


Vans

Assistant Stock Room Manager/Part Time Posted Apr 7th

Job Description:
Works closely with the Store Manager and Co- Store Manager and all members of the management team to supervise day to day operations of the stockroom, including the process of shipment within 24 hours, maintaining an organized stockroom, and the flow of merchandise to the floor. Supervises all store personnel, including implementing and ensuring all company policies, procedures and directives are being followed. Establish control-related standards and procedures.

Qualifications:
High school diploma or equivalent; or 2 years related experience and/or training; or equivalent combination of education and experience. Previous retail or service-oriented experience preferred. Ability to accurately and efficiently control the operations of the stockroom.

Visit Vans.com/careers to apply.


Vans

Assistant Store Manager/Full Time Posted Apr 7th

Job description:
The Assistant Manager supports the Store Manager with the business strategy, customer engagement, operations, talent management and merchandising in a Vans store. The Assistant Manager helps to develop, translate and implement steps to execute business plans that align with corporate and Brand strategies. The Assistant Manager supports the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability.


Qualifications:
1+ years of related professional experience. High school diploma or equivalent; or one year related experience and/or training; or equivalent combination of education and experience.

Previous retail or service-oriented experience preferred.

Visit vans.com to apply


Vans

Floor Supervisor/Part Time Posted Apr 7th

The Floor Supervisor supports the Store Manager with the business strategy, customer engagement, operations, talent management and merchandising in a Vans store. The Floor Supervisor helps to develop, translate and implement steps to execute business plans that align with corporate and Brand strategies. The Floor Supervisor supports the leadership team in fostering a positive work environment that ensures both internal and external customer satisfaction while maximizing productivity and profitability.

Qualifications:
6+ months of related professional experience. High school diploma or equivalent; or 6+ month's related experience and/or training; or equivalent combination of education and experience. Previous retail or service-oriented experience preferred.

Visit Vans.com/careers to apply.


FYE Music & Movies

Store Manager/Full Time Posted Apr 3rd

Position Summary
Achieves sales and profit plan for an assigned store by executing Company policies and procedures; identifies and takes advantage of product and merchandising opportunities; ensures excellent customer service; hires, trains and motivates the management and selling team; and, does related work as required.

Distinguishing Features of the Work
While a Store Manager works under the supervision of a District Manager and follows established policies and procedures, the manager is expected to apply initiative and creativity in driving sales and profits. The manager analyzes the profit and loss statement to minimize expenses and maximize productivity; the manager studies product sales, inventory and turnover to change product mix, to lower costs and increase sales. A Store Manager determines proper placement of product within the store, whether product lines such as video games, apparel, posters, etc. should be sold and quantities needed. While some approvals for these changes must be obtained, the manager must identify the need, and then support it (even sell it) to the proper authority. The Store Manager must also ensure that sales and customer service standards are met. While the Store Manager sometimes is working directly with customers on the selling floor, the manager is also skill practicing correct behaviors and selling skills for the Sales Associates, monitoring floor coverage, coaching Associates on selling efforts; and also observing and taking action on merchandising opportunities, loss prevention exposures, etc.

Essential Job Responsibilities

Sales

  • Drives sales by modeling effective customer service for all Associates. Identifies Associates with selling deficiencies, analyzes opportunities for development, and initiates skill practicing where appropriate to further those areas for potential development previously identified.
  • Effectively motivates others to meet and exceed sales plans. Develops and communicates performance goals to Associates. Monitors and analyzes Associate performance in accordance to those previously communicated goals and utilizes this information to effectively develop and assign associates to yield maximum sales.
  • Analyzes sales trends by using all available resources. Consistently communicates with assigned merchandising representative to ensure appropriate product mix at store levels. Looks for, and communicates market opportunities to appropriate departments in order to drive sales. Communicates identified areas of opportunity to district manager for discussion.
  • Actively supports store in conducting contests and promotions.

Human Resources

  • Ensures proper staffing by analyzing and identifying store needs. Uses past sales information but makes adjustments taking into consideration product releases, special and/or local events, weather conditions/forecasts, etc.
  • Pro-actively recruits talent that possesses the attributes previously identified as being needed to drive sales.
  • Develops Associates through training programs. Identifies opportunities to appropriately coach associates while they are performing. Looks for opportunities to effectively use skill practicing and model effective performance behaviors.
  • Effectively motivates Associates to achieve position requirements. Reinforces positive Associate performance where appropriate. Analyzes and develops training plans for Associates who have been identified by the manager as under-performing through observation and result analysis.
  • Ensures that store-level Associate performance appraisals are performed in a timely manner, incorporating the manager's observations and analysis of performance. Conducts and documents counseling sessions consistently in regard to all associates where deemed necessary.
  • Appropriately addresses and follows protocol for associate relations issues. Identifies potential issue areas and appropriately enforces Company policy through communication, training, and modeling appropriate behavior.

Operations

  • Maintains and controls all expenses to ensure store profitability. Analyses the store profit & loss statement to identify areas that may increase profitability. Makes all Associates partner in cost savings measures.
  • Protects all corporate assets by following loss prevention guidelines. Analyzes store trends and identifies potential loss prevention issues within the store. Takes steps to reduce potential loss by effectively addressing those previously identified loss prevention issues. Effectively communicates with Regional Loss Prevention Manager.
  • Ensures efficient use of payroll dollars by utilizing effective scheduling. Analyzes store sales trends and reviews upcoming events and releases that could impact scheduling needs and identifies scheduling needs throughout the upcoming weeks.
  • Ensures adherence to all company policies and procedures. Models appropriate behavior at all times. Effectively reiterates and reinforces any changes in Company policy. Completes, maintains and submits all required company paperwork on a timely basis.
  • Provides for a well maintained, clean and organized store to support efficient operations and a pleasant shopping environment. Analyzes and identifies areas of opportunity to enhance operational efficiency.

Merchandising and Marketing

  • Ensures that all aspects of inventory integrity occur (receiving and returns, price changes, cycle counts, and rush ordering). Monitors staff performance in these areas, and identifies areas for further development.
  • Effectively merchandises store. Follows corporate communications and identifies areas of possible opportunity through analyzing sales trends, and projecting local trends that may affect store sales.
  • Strives to continually increase personal product knowledge and that of all store Associates. Through observation and interaction, analyzes Associate strengths and weaknesses in regard to product knowledge and develops an action plan for further development based on genre needs of the store.
  • Actively shops competition to maintain awareness of strategies, developments and opportunities. Identifies areas of opportunity to increase store sales based on observed trends.
  • Monitors product level in store. Communicates product needs based on analysis of sales trend, and any local trends that could influence sales identified by the manager.

Management

  • The Store Manager establishes a positive, professional, sales and profit-oriented atmosphere, and always leads by setting the appropriate example.
  • Shows fairness, good judgment, and consistency in decision making and delegation of responsibilities. Exhibits awareness, sense of urgency and organization.
  • The Store Manager must plan, organize, delegate, execute and follow-up based on the continual analyzing and identification of store needs.
  • Assists District Manager with special projects as requested.
  • Communicates regularly and maintains a framework of open communication with district manager and all subordinates to provide a flow of relevant business information.

Qualifications

  • Minimum one to two years of store management experience.
  • Candidate must be available for a minimum of 44 hours per week.
  • Completion of some college studies or college graduation is preferred.

Apply online.


FYE Music & Movies

Senior Assistant Manager/Full Time Posted Apr 3rd

Position Summary
Is responsible for all operations of the store in the absence of the Store Manager.

Distinguishing Features of the Work
The Senior Assistant Manager is the true second in command of the store. A fully trained and successful Senior AM possesses the same operational knowledge as the Store Manager and can run the store in the absence of a Store Manager. Becoming a Store Manager is not a pre-requisite to be in the Senior AM position but if interested, successful Senior AM’s will be considered for promotion to Store Manager.

Essential Job Responsibilities

Sales

  • Motivates, and leads by example. E.g. demonstrates selling and customer service skills on the selling floor, acting as a role model.
  • Trains and coaches sales Associates in company selling skills and techniques, using the approved training program materials and all its tools as prescribed within policy.
  • Is responsible for ensuring customer satisfaction.
  • Supports all sales initiatives, contests, and events.
  • Reviews opportunities in all product categories to maximize sales efforts of all associates.

Human Resources

  • Actively participates in own development according to current training and individual development plans, using the assigned Training Store Manager as an ongoing resource.
  • Takes active role in entire training process for new hires, following guidelines and provides ongoing training and coaching for existing Associates, seeking out all current available resources.
  • Provides leadership and motivation, focusing on maintaining a strong team, thereby limiting turnover to the current acceptable standard.
  • Assists the Store Manager by providing input on Associate performance appraisals.
  • Takes an active role in sourcing and interviewing potential candidates for the store.
  • Actively participates in promoting communication among and providing feedback to Associates and management to ensure that all store members are aware of standards, initiatives, policies, best practices, etc. 

Operations

  • Has keys to the store and is entrusted to open and close the store per policy.
  • Takes responsibility for shipping and receiving product.
  • Ensures physical condition and cleanliness of the store is in compliance with operational policies and procedures.
  • Protects Company assets and keeps aware of all loss prevention issues and ensures Associate compliance with all polices.
  • Ensures all cash handling and related bookkeeping is done properly.
  • Works with Store Manager in controlling store expenses.
  • Stays current with all store policies and procedures.
  • Maintains close contact with financial paperwork and has working knowledge of how to interpret and react to this information, specifically the store P&Ls and the TIMS Reports.

Merchandising / Marketing

  • Ensures compliance with all corporate directives such as planners, price changes and special events.
  • Maintains the Company standards for visual appearance of the store.
  • Keeps a good working knowledge of all product lines carried. Strives to improve own product knowledge and the product knowledge of associates on an on-going basis.
  • Keeps all Associates aware of the need for proper organization and alphabetizing of product.
  • Communicates with the appropriate Merchandising representatives on an as-needed basis to ensure proper in-stock position and to ensure that local sales opportunities are capitalized upon.

Management

  • Takes full responsibility for all management functions in the absence of the Store Manager.
  • Uses pro-active planning techniques to help schedule staff for daily and weekly tasks.
  • Demonstrates a high level of enthusiasm, energy, and a sense of urgency.
  • Communicates to the Store Manager all relevant issues that may affect store performance.

Desirable Training, Experience, and Qualifications for Senior AMs:

  • Must possess professional and leadership skills and attributes.
  • Must be willing to work a minimum of 40 hours per week.
  • Should have at least one year of retail experience and prior management experience.
  • College or other education beyond high school is preferred.

Apply online.


FYE Music & Movies

Sales Associate/Part Time Posted Apr 3rd

Position Summary
The store Sales Associate is the most critical aspect of a successful selling environment. If you love music, movies and all things entertainment and would enjoy interacting with our Customers who feel the same way, then this is where you want to be!

Essential Job Responsibilities

Sales

  • Achieves assigned sales goals.
  • Adheres to Corporate Customer Service Program and ensures customer satisfaction.
  • Actively supports Store and District Management in complying with and conducting all corporate contests and promotions.
  • Actively supports all sales programs and strives to achieve store sales plans.
  • Communicates effectively with all members of the store staff.
  • Works to maintain the teamwork essential for a successful, sales driven staff.

Operations

  • Adheres to all company policies and procedures.
  • Protects all corporate assets by following Loss Prevention guidelines.
  • Operates register quickly and accurately.
  • Maintains cleanliness and housekeeping standards.

Merchandising and Marketing

  • Strives to continually increase personal product knowledge.
  • Merchandises store in accordance with corporate communications.

Special Projects

  • Works on special projects as directed by Management.

Qualifications:

  • Candidate must be sales and customer-service oriented.

Apply online.


Macy's

Sales Associate - Finish Line/Part Time Posted Apr 1st

Finish Line and Macy’s have partnered to create a one of a kind retail experience right inside of Macy's footwear departments across the whole country. Finish Line is currently looking for part-time Sales Associates to join their team at their new shop in Stamford Town Center.

Finish Line Sales Associates receive:
• Competitive compensation plans including additional incentive pay
• Great benefits including employee discounts at both Finish Line and Macy’s
• Opportunities for advancement and long-term career growth

To apply, please email your resume to the hiring manager: 2020@finishline.com


L'Occitane en Provence

Sales Associate/Part Time Posted Mar 25th

L'Occitane en Provence is looking for a part time sales associate who will also act as a key holder, skincare adviser, and cashier. The sales associate will be responsible for helping the client find the perfect body and skincare products to suit their needs. No experience necessary but must be willing and able to deliver amazing customer service.

Contact the store manager, Vanessa Jones, at 203.969.6434 or visit the store to apply. You may also e-mail your resume to VanessaJewelJones@yahoo.com to apply.


Pepsi

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